What Is the Gartner Peer Insights Customers' Choice?(**)
Since October 2015, more than 260,000 reviews across more than 340 markets have been posted to Gartner Peer Insights. In markets where there is enough data, Gartner Peer Insights recognizes the vendors that are the most highly rated by their customers through the Customers' Choice distinction. This peer-rated distinction can be a useful complement to expert opinion, as it focuses on direct peer experiences of implementing and operating a solution.
As of 31 Aug. 2019, Tencent Cloud has 93 percent of whom expressed their willingness to recommend the service, based on 15 reviews. In addition, customers also thought highly of the Tencent Cloud CDN's service capabilities, as of 31 Aug. 2019, Tencent Cloud has an Evaluation and Contracting rating of 4.6 out of 5 in the Service Capabilities, based on 15 reviews. The solution was also described by customers as an Excellent service for its proven background performance in service process, planning and switching, delivery and execution.
Tencent Cloud has also made significant progress in applying its CDN solution across various industries. The customers who reviewed Tencent Cloud CDN are mainly engaged in the service, manufacturing, communications and financial sectors. Over the past year, Tencent Cloud has consolidated its leadership position in the internet sector and continues to be one of the top vendors in terms of market share in the game, e-commerce, short video, live streaming and lifestyle service segments.(***) Additionally, Tencent Cloud is working with partners to facilitate the digital transformation of government offices as well as of the financial, manufacturing and retail sectors. Tencent Cloud's increasingly expanding partner ecosystem now consists of over 6,000 partners.
Tencent Holdings (Tencent Cloud) had previously been mentioned as a Representative Vendor in the Gartner Market Guide for CDN Services report(****) for two consecutive years. As one of the service providers that fully meet Gartner's functionality requirements. This is sourced from Gartner other report: Market Guide for CDN Services, Published: 27 June 2019 ID: G00386502. With the combination of Tencent Cloud's proprietary GSLB scheduling and their CDN's global real-time quality monitoring system, Tencent Cloud CDN accurately routes user requests to the optimal access nodes and provides customers with reliable and efficient acceleration services, ensuring seamless cross-regional access without risk of failed communications and elimination of latency even when connecting customers around the world to a single server. Tencent Cloud provides its customers with network bandwidth exceeding 100Tbps with over 1,100 nodes throughout China and some 200 nodes across more than 50 countries and regions outside mainland China.
Tencent Cloud CDN comes with various safety features, including protection against attacks up to 100 Gbps with a single node. With all the nodes combined, the CDN service can defend against DDoS attacks exceeding 2Tbps. The high-quality, secure CDN solution provides customers with safe and stable acceleration services across multiple business scenarios.
Cloud computing solution providers have become a key player in the CDN market, the landscape of which continues to change as services and technologies increasingly impact customers' decision-making process.
(*) Gartner Peer Insights 'Voice of the Customer': CDN Services, Published 4 October 2019 Gartner Peer Insights: Gartner Peer Insights reviews constitute the subjective opinions of individual end users based on their own experiences, and do not represent the views of Gartner or its affiliates.
(**) Gartner Peer Insights Customer's choice, Gartner Peer Insights Customers' Choice and Voice Of the Customer https://blogs.gartner.com/reviews-pages/tpt-resources-home/gartner-peer-insights-customers-choice-2019/
Gartner Peer Insights Customers' Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.
(***) IDC Quarterly Public Cloud Services Tracker-2018H2; IDC China Public Cloud Services in Internet Industry 2018
(****) Gartner, Market Guide for CDN Services, Ted Chamberlin et al., 27 June 2019
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
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